Do you accept commissions?

Yes! If you would like a custom piece made by Elle or Carolyn, please reach out! Once size, colours and design are discussed, you will need to pay a 40% deposit. The remaining payment is due upon completion of the work, and before delivery or postage of your item.

What is your shipping policy?

Shipping is free for art going to an Australian address via regular post. There will be an extra fee if you would like the artwork shipped express - this can be arranged by request and an invoice will be sent for payment, to be paid before the item is shipped.

For orders outside of Australia, shipping is charged depending on the weight and size of the product. To make it simple, expect the postage to be 15% of the item purchased. For example, if you spend $100, I will send a separate invoice for $15 for payment to be made before I ship to your international address.

Please note, buyers are responsible for any customs and import taxes that may apply to your package.

What is your delivery policy?

Original artworks: Original works are carefully packaged and dispatched within 2 business days of your order. You’ll receive tracking details by email once your parcel is on its way.

Prints: Prints are made to order. Once your order is placed, it goes straight to our print supplier, who prints and sends it directly to you. Printing and dispatch can take up to 7 business days, and postage time is in addition to this. Delivery times may vary, as prints are produced and shipped by our supplier. You’ll receive tracking details by email once your parcel is on its way.

Postage times: Delivery times depend on your location and the postage service used. Estimated delivery times are available often from the provider once you have your tracking, but these are a guide only and aren’t guaranteed. Delays can occasionally happen with couriers or during busy periods like holidays.

Tracking: Tracking information will be emailed to you as soon as your order ships. If you have any questions about your order, please get in touch at hello@livingsmall.au.

What is your refund policy?

All items are non refundable for change of mind purchases. If a painting, print or product arrives damaged, please take a photo of the packaging prior to opening the delivery and also of the damaged artwork/product, and immediately contact Elle so she can arrange repair, replacement or refund.

Colour discalimer.

It's important to note that colours may look different on a real product than what you see on your computer monitor, tablet or smartphone device. If in doubt, please reach out to Elle for more photos and video content to ensure you are happy with the item before you make a purchase.